Contact

Support Tickets

We offer our players dedicated support from our committed staff team through tickets on our official discord server.

To create a support ticket, join our discord server and type the command -new in the #bot-spam channel. Follow the instructions provided by the bot and once complete, a staff member will respond instantly or within 24 hours. We appreciate your patience and understanding.


Purchase Support

Our friendly staff team are happy to help around the clock to assist you if something may not appear clear enough or if you have any questions you would like to ask.

If you have recently made a purchase and would like support, please join our Discord server, create a support ticket and select the Purchase support option.

We also offer dedicated support for store purchases through support@catcraft.net